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Privacy and Security
We Respect Your Privacy
We believe your privacy is of utmost importance. We value your business
and want to provide you with the most secure online ordering possible. Our
Internet site is meant to be a service to you. In order to provide you
with the best products, timely information, and quality customer service, we
record a variety of information from you when you make a purchase, request a
catalog, or join our membership with our store.
Under no circumstances do we sell or share any of your information with outside
parties or companies.
In respect of your privacy, we have provided this notice explaining what
information we collect and how we use that information.
Personal
Information
When you request a catalog or join our
membership, we collect your name, address, telephone number, and email address.
In addition, when you make a purchase, we also collect your credit card or
payment information. We use this information to fulfill your order and to
communicate with you about your order. If requested, we will place you on
our own mailing list to provide you with email newsletters, special offers, and
updates about our products and services. Of course, you may unsubscribe to our
mailing list at any time. Again, your personal information is never sold
or given to any outside sources.
Secure
Ordering
Credit card security is a top priority
at di legno woodshop supply. To protect you and your credit card
information on orders through our web site, we use Secure Sockets Layer (SSL)
technology, which is the industry standard and among the best software available
to day for secure commerce transactions. SSL sends your credit card number
to our web site host computer in an encrypted code. We do not receive any
credit card information for online orders.
For mail and phone orders, once we charge the order to your credit card, we do
not keep a record of your credit card information. All credit card
information is kept in a secure location until the order has been completely
processed.
In addition, you are protected by the Fair Credit Billing Act, which prohibits
your bank from holding you liable for more than $50.00 of fraudulent charges.
In the event of unauthorized use of your credit card, please notify your credit
card provider immediately in accordance with its reporting rules and procedures.
Sending a Gift
When you send a gift and want it sent
directly to the recipient, you will need to submit the recipient's name and
postal address information. We will use this information only to ship the
product and confirm delivery. We do not share this information with
outside parties. Information you provide us to create a gift-card is only
used for that purpose, and it is only disclosed to the person receiving the
gift.
Cookies
di legno woodshop supply uses a feature of your
Internet Web browser called a cookie to assign an identification code to your
computer. Cookies are files that your Web browser places on your
computer's hard drive. We do not and cannot use cookies to retrieve
personal information about you from your computer unless you knowingly and
willingly provided such information. Cookies do not provide us with access
to any credit card information.
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