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Shipping Policy
Most orders are shipped within 2 working days after receipt of your
order. All orders will be shipped via USPS Priority unless otherwise requested (see special
delivery below). Delivery is normally within 3 to 10 business days.
Holiday seasons can sometimes extend delivery times. However, we always strive
our best to ship your order as fast and accurately as possible.
Currently, shipping charges are based on
the dollar amount of the order for US delivery. Please see our shipping cost schedule
below. Heavy & long items (such as clamps) and exceptionally large orders may
require additional shipping charges and will be quoted separately. Please
process your order on the web and we will contact you by email for the
difference when the shipment is ready.
For international delivery, We
charge the actual cost of shipping. We typically use U.S.P.S. Priority Mail or
(First Class Mail to Canada and Mexico for packages under 4 pounds) for the
lowest cost delivery. Please process your order on the web and we will
contact you by email for the difference when the shipment is ready.
For International customers, we suggest using Paypal.com for payment to avoid
credit card rejection.
Contact Us
We will be happy to answer any questions
you may have regarding your order. Please
email our store or call
(1.412-331-1236) during
the hours of 12:00 p.m. to 4:00 p.m. Eastern Time, Monday through Friday.
We are here other hours but are most likely in the shop where we may not hear
the phone ringing.
Our Address:
di legno
woodshop supply
831 Broadway
McKees Rocks, PA 15136
Order Size
There is no minimum order size on US or International
orders.
Back Orders
Occasionally, stock shortages may occur due to unexpected demand for a product.
Back orders are usually filled within thirty days. On occasion, stock
coming in from overseas may take from 60 to 90 days. You may cancel your
order at any time by email or by calling our office at 1-412-331-1236. In
some cases, arrangements can be made to have back orders drop shipped from the
supplier with an additional handling charge.
Special Delivery Orders
We provide UPS Next Day, 2nd Day and 3rd Day shipments at
the request of our customers. All special delivery orders incur shipping charges based on the weight and destination of the
entire order. Place your request in the comment box during the web site
checkout or by calling our office at 1-412-331-1236. Please process your order
on the web and we will contact you by email for the difference when the shipment is ready.
cabinet
makers, and finish carpenters.
